SAMAELLE

SHIPPING

Items ship FREE via Canada Post within 3 to 5 business days (excluding weekends and holidays) from receipt of payment.

Items that are made to order ship within 5 to 7 business days after receipt of payment.

Custom orders may take a bit longer.

Approximate shipping times via Canada Post:

  • Canada:  2-7 business days

  • United States:  10-14 business days 

  • International: 10-24 business days

Some countries have customs and duty fees, please note that you will be responsible for those fees. 

RETURNS AND EXCHANGES

Refund and exchange requests are dealt with on a case by case basis, and in a timely fashion.

I want you to be absolutely thrilled with your purchase and believe in the quality of my work.

Please contact me within 7 days of receiving the item.

 


PRIVACY

The privacy of my customers is extremely important to me. I will not share any of your personal information. Ever.